The Times, They Are Changin’

The Times, They Are Changin’

Last time we talked about how to start understanding your process through some easy metrics. This time, we’ll talk about what starting may mean. The most comprehensive word to describe this would be change. Change is rarely easy; however, it is a constant (like...
Context of the Organization – External Issues

Context of the Organization – External Issues

In last week’s post, we talked about the need for clearly and fully defining Context of the Organization as a basis for a strong and aligned Management System (MS) – this week we’re going to dig in to Context’s External Issues in a bit more...
Are You Ready for ISO 9001 Revision 2015?

Are You Ready for ISO 9001 Revision 2015?

The much-anticipated ISO 9001 Revision 2015 has been formally published!  What does this mean to you and your organization? ISO 9001 hasn’t been updated since 2008, and that update was a ‘clarification’ update; the last time the standard saw a...