Key Performance Indicator

Key Performance Indicator

When a company is making money it can seem successful but is it truly measurable? If a company is struggling to achieve their organizational objectives it can be difficult to determine exactly what aspect of the company is holding it back. This is where Key...
Streamlining Email Communication

Streamlining Email Communication

Several years ago, I was copied on an email from an irate manager that still sticks with me to this day. In the email, the manager was basically venting his frustration with the habit of everyone in the department sending “fire and forget” emails, not following up,...
Efficiency in communication

Efficiency in communication

There are many ways that we can improve our communication — here are a few suggestions: Unambiguity – making very sure that your message isn’t misinterpreted. This is key especially when the communication is non-verbal, such as phone or email, since it is more...