Risk Analysis Considerations

Risk Analysis Considerations

There is always an element of risk in everything and anything we do. However, in business the number of risks and their level of risk, are a key focus area in ISO Standards. Risks have always been considered in ISO standards and can determine the way an organization...
Communicating With Customers

Communicating With Customers

Customers are the bread and butter of any business. Therefore, any communication with existing or potential customers needs to be high quality, informative and honest. Most communications with customers can be separated into 4 main categories: General communications...
What is Risk-Based Thinking?

What is Risk-Based Thinking?

Risk-based thinking is a process we all take part in every day without actually thinking about it. Imagine going to cross the road, we automatically look left and right for any oncoming vehicles before crossing, effectively assessing the risk in stepping out into the...
How Can An ISO 9001 Consultant Help Me Interpret The Standard?

How Can An ISO 9001 Consultant Help Me Interpret The Standard?

For those new to ISO standards, it can be overwhelming and confusing regarding how it is meant to be applied to each individual organization. For many years ISO 9001 was thought to be applied purely to manufacturing organizations and their quality control of products....