How Important Are Turtle Diagrams for An Organization?

How Important Are Turtle Diagrams for An Organization?

Firstly, let’s look at what a Turtle Diagram is. A Turtle Diagram is a visual tool that displays all aspects of a process including inputs, outputs, criteria metrics and other relevant information that assists in the efficiency improvements of organizational...
Who Implements An ISO Standard?

Who Implements An ISO Standard?

What sort of yard owner implements an ISO standard?  In keeping with the theme of this edition, I stopped to ponder what are the common characteristics of the folks that I have the privilege and honor of working with, and serving.  With hardly any effort at all, I...
The Times, They Are Changin’

The Times, They Are Changin’

Last time we talked about how to start understanding your process through some easy metrics. This time, we’ll talk about what starting may mean. The most comprehensive word to describe this would be change. Change is rarely easy; however, it is a constant (like...
Relationship Between Quality And Sustainability

Relationship Between Quality And Sustainability

In 2009 Ram Nidumolu, CK Prahalad and MR Rangaswami wrote an article in the Harvard Business Review declared sustainability to be the ‘key driver of innovation’ summarizing research of 30 large corporation in one key statement: “Our research shows that...