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Reminding your customers why they want to stay with you

Reminding your customers why they want to stay with you

by Mary McDonald | Jun 8, 2014 | Blog, Coaching

My local library not only has automated the checkout process (mounting a barcode gun for self-checkout) but also prints out a little slip of paper detailing the due dates for the books, and the amount of money saved, both today and for year-to-date. The slip tells me...

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