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ISO 9001 Certification is a great way to demonstrate to your customers, employees, and stakeholders that you are serious about improvement. Obtaining ISO 9001 certification takes some time and effort, but is not overly expensive or inordinately time-consuming. Since the standard is written with flexibility in mind, it’s equally achievable for the small business, as well as for the large corporations who often require their suppliers to be ISO 9001 certified.
How ISO 9001 Certification benefits you
Key processes documentation
Many small businesses have employees who are wearing multiple ‘hats’ – doing multiple jobs. When one of these folks leaves or takes a vacation, the organization is often left scrambling to cover everything. By documenting key processes in your organization, you have a roadmap for coverage or replacement of key personnel.
Focus on efficiency and improvement
Most small business are working fast, agile, and lean. This means that they don’t have a lot of time for anything non-critical. ISO 9001 certification will help you to focus on your key processes – not only have them documented, but also examine them to identify and eliminate redundancies, make them more efficient, and proactively improve them.
Customer satisfaction
ISO 9001 certification also gives your external customers a degree of assurance that you are focusing on them – as Customer Focus is one of the key principles of the standard. By ensuring you are meeting customer needs, you will naturally focus on meeting those needs and all key deliverables.
How to Start
Decide if you’re ready to start. Are you ready to provide resources to this project? Have the time to do this?
We can help. Contact us to find out how easy it is to get started!