Root Cause Analysis and CA Plus

Root Cause Analysis and CA Plus

Processes are refined, and you quality check product batches to assure every product is perfectly manufactured and functions as it should. However, sometimes defective products will slip through the cracks, and that is when you get that call from a customer...
Eliminating Defects – Part Four

Eliminating Defects – Part Four

OK, quick recap: In part one we talked about definition; in part two we discussed data identification and collection, and interim containment; part three discussed identifying the root cause. Now we’ll discuss what to do once we know the true causes of the problem. It...
Eliminating Defects – Part Three

Eliminating Defects – Part Three

In part one we talked about definition; in part two we discussed data identification and collection, and interim containment; now we’ll discuss identifying the root cause. Identifying root cause isn’t as easy as it sounds, since sometimes we confuse symptoms...