by Megan | Dec 1, 2017 | ISO
There is always an element of risk in everything and anything we do. However, in business the number of risks and their level of risk, are a key focus area in ISO Standards. Risks have always been considered in ISO standards and can determine the way an organization...
by Megan | Oct 27, 2017 | Customer Service
Customers are the bread and butter of any business. Therefore, any communication with existing or potential customers needs to be high quality, informative and honest. Most communications with customers can be separated into 4 main categories: General communications...