by Megan | Oct 27, 2017 | Customer Service
Customers are the bread and butter of any business. Therefore, any communication with existing or potential customers needs to be high quality, informative and honest. Most communications with customers can be separated into 4 main categories: General communications...
by Mary McDonald | May 31, 2016 | Coaching
Communicating Expectations All too often, there is miscommunication within an office about job expectations, company goals and objectives, or other important company-wide messages. We’ve discovered that communicating expectations effectively has improved our...
