by Mary McDonald | Dec 31, 2021 | Quality
Introduction: What is a fishbone diagram and why can it help in quality control? A fishbone diagram is a tool used to identify the root cause of a problem. It is also known as an Ishikawa diagram, after its creator. A fishbone diagram can help in quality control by...
by Megan | Dec 21, 2018 | Quality
A process audit is a necessary assessment when looking at ways to improve the management of a process, whether to determine how cost-effective the process is or where improvements can be made. Processes can be those involved in the development of a product/service,...
by Mary McDonald | May 26, 2014 | Blog, BPI
In part one we talked about definition; in part two we discussed data identification and collection, and interim containment; now we’ll discuss identifying the root cause. Identifying root cause isn’t as easy as it sounds, since sometimes we confuse symptoms...
by Mary McDonald | Feb 22, 2009 | Blog, Quality
According to the January 2009 issue of Quality Progress, an article Entitled “Building From The Basics” discusses the use of popular tools used by Quality professionals. The multiple authors provide examples of each tool (Histogram, control chart, pareto analysis,...
