by Mary McDonald | Aug 28, 2023 | Quality
Control charts are the heartbeat of Statistical Process Control (SPC), providing a graphical representation of how a process changes over time. They’re indispensable for quality control specialists and anyone looking to maintain a robust, consistent process. In...
by Mary McDonald | Aug 14, 2023 | Quality
The fishbone diagram, also known as the Ishikawa diagram or the cause-and-effect diagram, is an essential tool in the world of quality management and statistical process control (SPC). But what exactly is this diagram, and how can it be used to enhance business...
by Megan | Oct 12, 2018 | Quality
It’s no secret that I think systems will help a shop run better – more efficiently, easier to train employees, higher profits. Systems take time to implement, however. One of the conversations I frequently have is, “OK, I’ll accept your premise that it will make more...
by Mary McDonald | Aug 17, 2018 | ISO
What sort of yard owner implements an ISO standard? In keeping with the theme of this edition, I stopped to ponder what are the common characteristics of the folks that I have the privilege and honor of working with, and serving. With hardly any effort at all, I...
by Mary McDonald | Jul 20, 2018 | ISO
Last time we talked about how to start understanding your process through some easy metrics. This time, we’ll talk about what starting may mean. The most comprehensive word to describe this would be change. Change is rarely easy; however, it is a constant (like...
