Helpful Tools for Managing your Process Flows

Helpful Tools for Managing your Process Flows

We’re going to take a short departure from our regular column on standards, to talk about techniques for managing your yard better, in the spirit of this issue on Operations. Do you have a process flow that you need to follow, but find that there are a lot of moving...
How Logistics Improvements Save Time, Money, and Fuel

How Logistics Improvements Save Time, Money, and Fuel

The trucking industry has changed a lot since the days when I’d ride in the third seat of the family station wagon, facing backwards, and wave at truckers in the hopes they’d toot their big horn back at me.   (TOOT TOOT!) Back then, they drove what they thought was...
Relationship Between Quality And Sustainability

Relationship Between Quality And Sustainability

In 2009 Ram Nidumolu, CK Prahalad and MR Rangaswami wrote an article in the Harvard Business Review declared sustainability to be the ‘key driver of innovation’ summarizing research of 30 large corporation in one key statement: “Our research shows that...
Communicating With Customers

Communicating With Customers

Customers are the bread and butter of any business. Therefore, any communication with existing or potential customers needs to be high quality, informative and honest. Most communications with customers can be separated into 4 main categories: General communications...