Eliminating Defects – Part Three

Eliminating Defects – Part Three

In part one we talked about definition; in part two we discussed data identification and collection, and interim containment; now we’ll discuss identifying the root cause. Identifying root cause isn’t as easy as it sounds, since sometimes we confuse symptoms...
Are You Using the Right Tools?

Are You Using the Right Tools?

According to the January 2009 issue of Quality Progress, an article Entitled “Building From The Basics” discusses the use of popular tools used by Quality professionals. The multiple authors provide examples of each tool (Histogram, control chart, pareto analysis,...