Business Process Improvement


What is it?

Business Process Improvement is the output of a process map analysis.

Organizations large and small have benefited from Process Mapping and Improvement – and your organization can also!

We’ll walk you through mapping and improvement from start to finish, including task sequence identification, metrics, responsibilities, and timelines.

We’ll then analyze the process as it currently stands (“As Is”) and determine where we can improve the process (the “To BE”) — implementing an action item list to move you from As Is to To BE.

Metrics will validate our changes including savings.

Additionally, process maps can identify where measurement steps should be inserted, where headcount can be streamlined, and how costs can be driven out of the process while maintaining or enhancing quality.


  • Set baseline readings for determining improvement needs
  • Metrics that assess degree of implementation and degree of success
  • Tools to facilitate the process of continual improvement and increased efficiency
  • Optional review program of your improvement initiatives, providing expert guidance on ways to increase satisfaction or efficiency

Are you ready to get started?

Contact The McDonald Group today to Find out more about any business process improvement or schedule a training or implementation.

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