by Mary McDonald | May 22, 2023 | Processes
Quality control is not just a buzzword; it’s a vital aspect of any successful organization. An effective quality management system ensures that products and services meet or exceed customer expectations, enhancing overall performance and reputation. Tailored...
by Megan | Oct 12, 2018 | Quality
It’s no secret that I think systems will help a shop run better – more efficiently, easier to train employees, higher profits. Systems take time to implement, however. One of the conversations I frequently have is, “OK, I’ll accept your premise that it will make more...
by Mary McDonald | Jul 20, 2018 | ISO
Last time we talked about how to start understanding your process through some easy metrics. This time, we’ll talk about what starting may mean. The most comprehensive word to describe this would be change. Change is rarely easy; however, it is a constant (like...
by Megan | Jun 22, 2018 | Systems
A picture speaks a thousand words and in any language you speak, which is why Visual Management as a communication technique is essential, even if we don’t notice it every day. Visual management is a technique to help communicate expectations, performance,...
by Megan | May 25, 2018 | Quality
The Toyota Production System formalized a lot of concepts and terms, including the term Poka-yoke. Translated from Japanese it means mistake-proofing or avoid (yokeru) mistakes (poka) and is any mechanism in Lean manufacturing that helps floor workers using equipment...