Testimonial: Process Maps/Process Improvement

process mapping flow chart by member   StartupStockPhotos / Pixabay

“McDCG made the job interesting and enjoyable. They came into a very difficult situation, where habits were hard to break and attitudes were generally poor. We had absolutely no documented processes, we had many problems and needed process maps to understand our choke points. After mapping, we discovered that we were not even focusing on the right customer. McDCG handled the situation very well. We all learned much more than we expected during the projects.”

-Dr. Barbara F., Director of Innovation Center at major University

process mapping chart example

geralt / Pixabay

“Mary is a joy to work with, she is a take-charge person who is able to present ideas and training to implement and improve our Quality Management Systems (QMS). Her exemplary work ethic is unmatched in today’s workforce. She is a skilled communicator and recognized leader. She treats all staff members with respect and is exceptional at teaching.”

  • Barry G., Director, Fortune 50 Company