Implementing a QMS

There are three phases to implementing a QMS.

This list mentions a couple of the major actions you will need to do during each phase, and is not meant as a comprehensive planning tool.


During the development phase, your organization will:

  • Consider what your main business activities are; what are your products and services?
  • List your business activities; identify the different components and how they fit. Do you do any design or development work?

During the Implementation phase, your organization will:

  • Create or gather your Work Instructions and other documentation – get people involved by writing down what their jobs cover;
    • include: who is responsible for performing and checking activities, where the activity takes place, when does it happen, and what happens, i.e. how the activity is performed.
    • It is important to keep these documents as simple as possible to accurately describe how to do the job and to be clear enough for a layperson to understand.
  • Collate this in sequences relevant to the list of business activities. You will also need to record your quality policy and quality objectives and make sure that the work instructions support these.
  • Identify where the standard and this list of your business activities link together
  • Apply the standard and the QMS –Develop and start following the QMS procedures you have created regarding audits, corrective and preventative actions, record tracking, and Management Review
  • Check to make sure that the quality management system you’ve developed is simple, functional and relevant to the business operations

During the maintenance phase, your organization will:

  • Consider the feedback of information from the quality management system to lead to improvement in ideas and activities
  • Monitor and measure the changes so you know what you have gained

Remember: small and steady changes have long term advantages.

You don’t need to start from scratch when developing a QMS. In fact, it’s better when you integrate your existing procedures into the QMS.

An experienced consultant from the McDonald Consulting Group can help you identify the existing pieces you have in place already and where you are lacking. They will then help you come up with a plan to fill in the gaps and ensure you do not pass over necessary requirements.

Contact us today to gain access to our proven system of QMS implementation – and join the list of satisfied customers who save time and money by utilizing McDCG!

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