Testimonial: Process Improvement/ Lean Implementation

“We asked The McDonald Group to come into our offices to observe the workload in our technical support department and determine if we needed to hire another employee. Recent changes in personnel and an increase in company growth had made it difficult for us to assess our needs internally.”

“McDonald Consulting Group gave us several solid recommendations; none of which involved hiring a new person. One of the major recommendations that I implemented was to restructure my work day. In the past, I had an open door policy and was having near constant interruptions. Thanks to McDCG, I’m being productive again… Other suggestions that have been implemented include outsourcing our marketing. The cost-savings have more than paid for the consulting fees.”
-Debbie M., RN, CEO, Healthcare Software provider