Our clients are happy with us – because we do everything we can to make sure that our engagement meets their needs! Take a peek at some of the client comments (conveniently sorted by your area of interest) to see what we’re talking about.
We look forward to adding your customer comments after we’ve exceeded your expectations!
Management System Implementation
“Without a doubt a subject expert. Their knowledge and network of resources (other quality experts, etc.) provide you with all the information you need to set up an outstanding quality management system or enhance and improve an existing one.
In addition, the method in which the information is relayed is such that you are learning as you go. It was very important to us and to McDCG that the system we set up together be a unique system that specifically worked for our unique company.
While working with McDCG we felt as though they were completely focused on us. They were always very responsive to our questions and needs. In addition, they offered a personal touch in which we were treated more as colleagues or partners working toward a common goal.”
-Lisa Dabbs, VP of American National Molding
“Way to go! Thank you for all your [consulting and training] help! This is a key moment for SigmaTel, and we could not have done it without you. Please let me know if you need us as a reference. If anyone asks me for help in this area [ISO 9001:2000 and process improvement], I will send them your way.”
-Ron Edgerton, CEO, SigmaTel
“The McDCG consulting expertise is the best. Our clients have appreciated the depth of understanding and insight the McDCG consulting staff has brought to every project assigned. I would not hesitate to rely on them for any project, from the simple to the complex. I highly recommend The McDonald Consulting Group.”
-Scott Dawson, President, Core Business Solutions
“The McDonald Consulting Group provided an in-depth pre-surveillance audit that helped us identify weaknesses in our quality system and achieve our most successful Full System Surveillance audit to date. We will definitely continue to use their services.”
-Rick Brizek, Quality Manager, Identco International
“We are a very small company with limited resources. The McDonald Consulting Group was hired to become our internal auditor and assist in our upgrade efforts to obtain our ISO 9001:2000 certification. The Auditor was able to grasp our company’s operation and documentation procedures very quickly. As a result of McDCG’s understanding of the ISO certification process, we obtained our upgrade certification the very first attempt with amazing results. It has been a very satisfying relationship with The McDonald Consulting Group personnel.”
-Sewall B. Rent, Jr., President of Duelmark Aerospace Corporation
“Mary McDonald has been invaluable in supporting a myriad of efforts throughout our company. Her forte has been working closely with us to develop training classes that were customized to get a lot of information across in a short period of time, while still being fun. We started with a sparse curriculum and now have active courses in Internal Auditing/ISO 9001, Problem Solving, Quality Tools and Process Improvement that have been deployed to hundreds. We couldn’t have done it without her support.”
-Andrew Krupp, Director of Quality, National Instruments
Process Mapping/Process Improvement
“McDCG made the job interesting and enjoyable. They came into a very difficult situation, where habits were hard to break and attitudes were generally poor. We had absolutely no documented processes, and we had many problems. We were not even focusing on the right customer. McDCG handled the situation very well. We all learned much more than we expected during the projects.”
-Dr. Barbara Fossum, Director of University of Texas’ IC2 Center
“Mary is a joy to work with, she is a take-charge person who is able to present ideas and training to implement and improve our Quality Management Systems (QMS). Her exemplary work ethic is unmatched in today’s workforce. She is a skilled communicator and recognized leader. She treats all staff members with respect and is exceptional at teaching.”
Service Category: Quality Standards
Year first hired: 2006 (hired more than once)
Top Qualities: Personable, Expert, On Time- Joanna Zander, Identco
Process Improvement/Lean Implementation
“We asked The McDonald Group to come into our offices to observe the workload in our technical support department and determine if we needed to hire another employee. Recent changes in personnel and an increase in company growth had made it difficult for us to assess our needs internally.”
“McDonald Consulting Group gave us several solid recommendations; none of which involved hiring a new person. One of the major recommendations that I implemented was to restructure my work day. In the past, I had an open door policy and was having near constant interruptions. Thanks to McDCG, I’m being productive again… Other suggestions that have been implemented include outsourcing our marketing. The cost-savings have more than paid for the consulting fees.”
-Debbie Martin RN, CEO, ICPA (Infection Control and Prevention Analysts, Inc.)
Project Management Class
“She presented the info clearly and the in-class examples were helpful in understanding and applying the concepts.
Mary needs to write a book – “Project Management for Dummies”!
-James Whitmore
“Very good material. Instructor had superb understanding of subject.
Excellent course – provides tools that are useful at all levels in business, education, and personal life.”
-Bonnie Benville
“The instructor’s approach to Project Management is the most comprehensive training course I have seen.
Bright and top-notch presentations! Thank you!”
-From Adele Mele’
Failure Mode Effects Analysis Class
“The FMEA class was helpful to break down the problem and prioritize systematically and to save time. It helped me to organize my thoughts and analysis for troubleshooting.”
-Jenny Cheng
Internal Auditor Class
“Because of the nature of the class example/problem, it allowed significant insight into other aspects of the organization and the system of checks/balances in place… the course instructor was well-chosen for covering the material – knowledgeable, witty, personable, and an above-average facilitator.”
-Chris Heron of TECO Westinghouse
“This is the best of the 6 Internal Auditor Training Courses I’ve attended [we are required to recertify annually]. This instructor knows the material, is an outstanding presenter, and does excellent, meaningful role play!”
-Dorothy Barufaldi, Siemens Business Communications
“I came to this class against my will (my boss sent me) but I ended up really enjoying the format and I learned a lot!”
-Mike Freeman, Lab Manager, Praxair Distribution